"Official" correspondence can be fun II

The last two days I posted pieces about the travails of micro-management.  I am grateful that management principles in The Salvation Army, while valued, do not override personal relationships.

When I was the Corps Officer in Old Orchard Beach ME, the Divisional Secretary sent a letter to all units congratulating the Corps that had submitted their statistics on time.  My Corps was not listed, even though we had a spotless record of timely submission.  It turned out that our DHQ mail was hand-delivered to the DHQ mail room where, instead of being distributed to recipients at DHQ, it was sent back to us in OOB.  After I commented to Major Fred Van Brunt about the circumstances of OOB's omission from the "thank-you" letter, I received the following: